Key Account Manager
📍 Mumbai | ⏱ 7-12 years | 💼 Full-time
Key Responsibilities • Account Management & Growth • Manage a portfolio of high-value BFSI accounts and act as the primary point of contact. • Develop account plans, revenue forecasts, and growth strategies. • Identify cross-sell and up-sell opportunities across products/services. • Achieve quarterly and annual revenue targets. • Client Relationship Management • Build and maintain CXO, senior leadership, and procurement-level relationships. • Conduct regular business reviews, presentations, and solution discussions with clients. • Ensure strong customer satisfaction and retention. • Business Development & Strategy • Map client needs, pain points, and industry trends to propose customized solutions. • Drive long-term partnerships, renewals, and contract negotiations. • Collaborate with internal teams (Product, Operations, Finance, Legal, Delivery) to create winning proposals. • Project Delivery & Coordination • Oversee onboarding, implementation, and service delivery for assigned accounts. • Track SLAs, resolve escalations, and ensure timely execution of client commitments. • Market & Industry Intelligence • Stay updated with BFSI regulations, compliance norms, digital transformation trends, and competitor offerings. • Provide insights to leadership for product enhancements and market expansion.
Key Responsibilities
- Account Management & Growth, Client Relationship Management, Business Development & Strategy
Required Qualifications
- The Key Account Manager – BFSI will be responsible for managing and growing strategic relationships with major banking and financial services clients. The role focuses on driving revenue, enhancing client engagement, identifying new business opportunities, and ensuring long-term account retention. The candidate should have deep understanding of BFSI processes, regulatory requirements, and decision-making hierarchies within banks/NBFCs/FinTech's.
About Cubictree Technology Solutions
Cubictree is a leading legal technology solutions provider, dedicated to transforming how organizations manage their legal operations. Our innovative products serve banks, financial institutions, corporations, and law firms across India. We combine cutting-edge technology with deep domain expertise to deliver solutions that drive efficiency and compliance.
Join our team of talented professionals who are passionate about making a difference in the legal tech industry. We offer a collaborative work environment, opportunities for growth, and the chance to work on impactful projects.
